Helium Karabiner Recall - Issued 10 Dec 2012
Wild Country Issue Voluntary Recall for Recent Production of the Helium Karabiner issued 10 Dec 2012.
For the safety of all of their customers Wild Country are issuing an immediate voluntary recall of certain batches of the Wild Country Helium karabiner delivered after July 15th 2012 and Helium quickdraws made from these karabiners.
If you own a Wild Country Helium karabiner or Helium quickdraw that was purchased after the 15th July 2012 please read this notice carefully and follow the link to the Wild Country website where you will be able to identify whether your product is from one of the affected batches.
Jason Myers, Wild Country Sales Director, commented: "Recently, our testing procedures uncovered a problem in a very small percentage of Helium karabiners relating to the possibility that under load the karabiner gate may not hook up as effectively as it should. Obviously this is not acceptable and we have taken the decision to recall all the batches that may be affected. So if you have Helium karabiners bought after 15th July 2012 stop using them immediately and follow the link below to our website for instructions on how to identify and return faulty karabiners.
We apologise to any customers affected and assure everyone that any affected karabiners returned will be replaced ASAP with karabiners manufactured under revised procedures."
Please download and read the notices below for full information: